HiSocial is about helping company capture, retain and disseminate knowledge through the use of content management system (CMS) and social media technologies. Reach out to your customer and interact online with them by creating an online community.
Data and information will only turn into knowledge if they are published, shared and transformed. The use of CMS within a knowledge management framework will help to create the structure and process to exploit the collective wisdom of both internal staff and external partners into knowledge that the company can then leverage on to create better product and service.
HiSocial use an open source Content Management System, Drupal, to help build these social communities for more effective knowledge collaboration using user defined taxonomy to help structure the knowledge sharing. The reason why we chose Drupal is because of it's flexibility and its ability to scale from a small enterprise to a big corporation.
So what do we provide.
a. Creation of a easy to update content management platform.
b. Working with users on creating the taxonomy and custom fields to support knowledge sharing.
c. Defining a clear delineation between private knowledge sharing and information for public sharing.
We will work with you and your team to help build the website and database to help your organisation share the wealth of information from within and without your organisation to form a more effective knowledge repository.
Call us for a free discussion on how you can create this social platform to bring your clients closer
Gartner Calls Drupal a Visionary in Social Software Magic Quadran
Drupal is in the Visionaries quadrant because of its use of the open source model to drive adoption and popularity, while providing enterprise services via organizations such as Acquia. Its strong content-centric, community and web application foundation is being rapidly extended with hundreds of modules, including many for collaboration and social interaction support.